Care Facility Forced to Answer Stunning Allegations
When you operate a nursing or long term care facility your primary stock-in-trade is trust. People trust you to properly care for and protect their loved ones. To keep them healthy, clean, entertained and, essentially, happy. It is against that backdrop that one Arizona private nursing facility found itself in one of the worst possible spotlights. According to a flurry of print and TV news reports, a woman at the facility recently gave birth to a child. That, in itself might be considered unusual to the average news consumer. It was the fact that came next which spun the narrative out of control. The woman who gave birth is in a “vegetative state,” entirely unwilling and unable to consent to…
Read MoreNewspapers Answer Concerns About Cyber Attack
Cyber attacks are a constant growing concern in the Digital Age. As nearly everyone is hooked into the web, and more offsite and cloud-based computing is becoming popular, especially when far too many consumers are not well-versed in online safety, weaknesses and vulnerabilities abound. Some of the biggest brands in the world have been hacked in recent years, suffering PR consequences and lost consumer confidence. But, when it comes to companies that might be vulnerable to computer-based attacks, print newspapers would not likely be at the top of anyone’s list of potential targets.
Read MoreTesla Addresses Lost Tax Break by Lowering Prices
Tesla has been going gangbusters. Despite a serious PR hiccup when production lagged on its promised mid-level family sedan, the fully electric automotive pioneer has been doing banner business. While not a chief driver of the company’s success, the promise of a tax rebate for buying a fully electric car helped make the price tag more attractive for fence-sitting consumers. Unfortunately for late-adopting Tesla buyers, the tax credit had a temporary shelf life. Once the company reached 200,000 units sold, the tax credit would begin a gradual phase-out.
Read MoreJohnson & Johnson May Have Science on Their Side, but Will That Matter?
Through much of 2018, the venerable American retail brand Johnson & Johnson was on a tear. Stocks were up nearly 25 percent through mid-December, when a story came out that sent the stock price tumbling, down 9 percent year-to-date, and set Johnson & Johnson up for a major PR crisis. The troubling story came from Reuters, alleging that the company knew that its signature product, talcum powder, “contained small amounts of asbestos…” Worse, according to the story, Johnson & Johnson “knew this for years” but failed to disclose their findings.
Read MoreLululemon Founder Says Company Worse off Without Him
When a brand has to part ways with its founder, it’s not generally under happy circumstances. There’s often a lot said, and there can be some very public hard feelings. In the case of women’s sportswear brand, Lululemon, founder and former CEO Chip Wilson is still speaking out, still insisting the company did better with him despite the controversial statements that forced his resignation.
Read MoreFive PR strategies to deal with fake news
As we have seen in the past couple of years, fake news has become a major problem. In many circumstances, the 24/7 media cycle combined with multiple channels for the public to share information and news has led to the rapid spread of fake news. This adds to the long list of challenges which already plague PR professionals. Fake news or public misstatements can often cause irreparable damage to a brand or a company’s image if the right steps aren’t taken.
Read MorePayless Shoes’ PR Prank
Payless Shoes launched a fake luxury brand as a PR prank – and boy, did it work! The discount footwear retailer Payless pulled out all the stops and took a satirical shot at influencers. This prank achieved a lot – it showed that the difference between Payless and luxury shoes are just brand names, and it also showed that even expert fashion influencers aren’t able to distinguish between a discount sneaker and a designer shoe.
Read MoreBurger King Pokes the Competition With New Promotion
In recent years, fast food brands have been frantically jockeying for position in a consumer market that is showing more of a taste for tacos and “fast casual” dining, in lieu of fast food burgers and fries. Wendy’s has grabbed market share with witty social media campaigns and well-managed messaging around their “fresh never frozen” message. Meanwhile, McDonald’s, after earning some negative headlines for parting ways with the Olympics, has been gaining ground by promoting their fresh, not frozen, Quarter Pounder. Sure, the company got some snide social media commentary from Wendy’s about the “never frozen” announcement, but it’s been a winner so far.
Read MoreVictoria’s Secret Fashion Show Ratings Fall in Wake of Bad Press
Recently, cultural news program 1A on National Public Radio devoted at least an hour-long segment, essentially, to arguing that the Victoria’s Secret fashion show is not a good look. The arguments made both by guests and by callers and posters on social media touched on the style of the garments, the look of the models, the quality of the products, and the expectations consumers feel when they see a standard Victoria’s Secret advertisement, even one as slickly produced as the fashion show. In the same segment, guests and callers frequently and loudly promoted VS competitors that are considered, especially by Millennials, to be both more socially conscious and “woke” to socio-cultural trends.
Read MoreLion Air Crash leads to PR stumbling block for Boeing
On 29 October 2018, Lion Air Flight 610 was scheduled to fly from Jakarta to Pangkal Pinang in Indonesia. However, tragedy hit 13 minutes after take off with the flight crashing in the Java Sea, northeast of Jakarta. None of the passengers or crew on board survived. The aircraft was a Boeing 737 MAX 8, and the incident was the first major accident involving the 737 MAX and the deadliest involving the 737 aircraft, resulting in both engineering and public relations challenges for Boeing and its executive team.
Read More