News and PR Insights from 5W Public Relations CEO Ronn Torossian

Tag: Media Relations

Four Steps to Smart Charity Public Relations

Ronn Torossian, NY PR expert and CEO of 5W  Public Relations, gets down to the basics with some of the foundational steps to charity PR that many people miss.

#1 – Simplify the message

Your organization can be about many things. You can help lots of people and invest in a variety of different good works. But, when communicating that message to potential donors, your message needs to be simple, concise and easy to understand. The idea here is to create a charity PR message that can be immediately understood and, most importantly, visualized by your ideal donors. When they can visualize the message, they will be more likely to give.

#2 – Communicate the message across a variety of media

Your potential donors will come from a wide spectrum of backgrounds and should be able to interact with your organization in a variety of ways. No single approach will work with all donors. Charity PR is simply not one size fits all. 5WPR specializes in a multimedia PR approach for that very reason.

#3 – Recruit volunteers

You can’t just ask them. For volunteer recruitment to work as it should, you need to be on point with your message, and it must be delivered to the right people. When you recruit volunteers, focus first on those most likely to not just serve willingly, but also bring others into the cause. As Elie Hirschfeld, a prominent donor always says, a persuasive message is not good enough. It must be “sticky,” a message that compels volunteers to spread the word.

#4 – Teach them to share the message

A compelling message is not enough. The final necessary step is to instruct your volunteers on HOW to share the message. This can be made easier if your charity PR message follows the “simple” and “easy to share” rules. Brief sound bites that can be quickly understood and make the right emotional connection.

While 5WPR recommends all of these steps, Ronn Torossian stresses that these steps alone are just the beginning. They are the foundation of a campaign, not the campaign in itself. Each step should be planned, prepared, weighed and measured before it is put into action.

For help with your next charity campaign or to get advice on your nonprofit PR, click here for more information from Ronn Torossian.

 

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Crisis PR After A Scandal

  After a negative incident, some people think they can pretend it didn’t happen and hope it goes away. In my work with our crisis PR firm, I’ve seen it time and again. Here’s the hard reality, and I understand it’s a tough pill to swallow. Sometimes, no matter what you do, it just won’t go away…on its own or otherwise. And when you’re talking about celebrity PR, the negative potential is that much more amplified.

A classic example of how one bad move can continue to haunt you is the case of singer Chris Brown. After a very public   domestic violence incident wi th th  en girlfriend Rihanna, Brown’s fall from grace could not have been more meteoric. Overnight he went from nearly every woman’s dream guy to the face of domestic abuse from coast to coast.

My point in bringing this up is to show you what can happen when you do not call a reputable crisis pr agency in NY and opt to just do nothing hope things all go away. There are some bridges too high for water to ever get over them. You have to face the problem and deal with it head on.

After the initial incident, Brown said little and less as time went on. He kept his head down and his mouth shut, believing, probably correctly, that a public apology would not do much to heal his wounded image. Even when Rihanna publically admitted she had been violent as well, he still took all the blame. And Brown continued to take that blame in silence, even when the scenario inspired a prime time television show.

Fast forward a year. One photo was taken at the Grammy Awards of Brown and Rihanna being friendly, possibly affectionate. It immediately went viral on the Internet and social media. Suddenly pictures of an incident that happened years ago were popping up everywhere online, as if it only happened yesterday. The lesson? No matter how difficult it might be, deal with the mistake. Social media does not often forgive, and the Internet never forgets.

 

 

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