British Airways Turns Bad to Worse
Sometimes, when you try to make it right, you make it worse. Take British Airways for example. This past May, the European airline suffered a catastrophic customer service nightmare.
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Twitter Attacked for Hate Speech
One of the most common knocks against social media powerhouse, Twitter, is the tone of the “conversations” on the app. People can get way out of line. Twitter has cost people jobs, careers, relationships … and, some have said, even more. The company has vowed to go after those who use the platform for hate speech, terrorism, and a host of other angry content.
Read MoreTiger Heads to Pain Med Rehab
This has not been a great year for Tiger Woods, either in the sport that made him famous or out in the public eye. Ever since his very public breakup with his supermodel wife, Woods has been trying to win back his fans and his squeaky-clean image. He’s had an uphill battle, not helped in the least by a recent arrest for DUI.
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