December 2, 2020
“Keep on Going” is one of the most memorable Energizer Bunny quotes since the batteries were introduced to consumers 31 years ago. And today, it also seems appropriate for brands seeking a successful passageway out of two major events, COVID-19 and Black Lives Matter. For the latter and some folks in Philadelphia, that path was #BringabroomPHL, a volunteer group formed to clean up the mess from protests and riots over the death of George Floyd.
November 30, 2020
This 1990 movie comedy that focused on an escaped criminal scoring big after stealing an advertising executive’s identity didn’t garner many laughs then and would likely get even less today based on the ad strategies employed. Jim Belushi played the convict and proceeded to beat a business prospect in a game of tennis and then criticize his line of food products. Today’s customers, on the other hand, yearn to be understood.
November 27, 2020
Love ‘em or hate ‘em, it seems chatbots are here to stay. In March, it was forecasted by Juniper Research that 2019 retail spending of $2.8 billion due to chatbots would shoot up to $142 billion in 2024. Even if the prediction is off by 25% or 50%, such an increase would still be astronomical and make it impossible for marketers to totally dismiss chatbots.
To sustain the prediction, Heinz Marketing and chatbot manufacturer Drift teamed together on a study and reported that B2B customers increased their chatbot usage 92% from 2019 to 2020. Regardless of how one thinks about chatbots, it seems evident that chatbots will be with us indefinitely.
November 24, 2020
How vital is social media to marketers today? Perhaps the following data gathered earlier this year by a variety of sources might help.
Here’s what they discovered. 3.484 billion people are active social media users (We Are Social).
November 18, 2020
When it comes to message interpretation, more than half of what is perceived has more to do with what is seen rather than what is heard. That means body language is at least as important to how a message is received as the content of the message. So, if that’s the case, how should a communicator carry themselves so that their body language supports and complements their message? Here are a few suggestions to consider.
When standing, exude a casual, comfortable confidence by maintaining good posture and keeping your hands at your sides with no more than one hand in your pocket at any given time. Both hands in the pockets is too casual and can appear closed off. Place one foot slightly in front of the other to maintain balance without swaying.
November 16, 2020
Elaine Maimon represents Equity, Quality & Innovation in Higher Education
With higher education under attack from multiple sources, it’s inspiring to consider Elaine Maimon’s 50-year (and counting) career as an example of how university and college leadership at its best is essential to democracy. From her start as a young, untenured faculty member at Beaver College (now Arcadia University), to heading public university campuses (Arizona State University-West, University of Alaska-Anchorage, Governors State University), Elaine Maimon has worked tirelessly for equity, quality, and innovation, always putting students first.
November 13, 2020
The idiom “ahead of the pack” has been around for decades, if not longer, but its meaning has endured and remained constant over time. The challenge of being better than the competition has also escalated since the pandemic, as brands incessantly seek to outperform the rest of the industry.
70% of consumers said they would be less likely to continue doing business with a brand after the pandemic after a bad experience. That was the finding of a May survey of 1,000 U.S. consumers by messaging platform firm Podium.
November 9, 2020
People have started noticing and talking about personalized messaging and adverts that almost seem to be able to listen to their innermost thoughts. They feel like social media platforms in particular and ads in general know way too much, and have started to wonder how that’s possible.
Gathering data has been a popular thing with the invention of different social media platforms, yet customers are still uncomfortable with the fact that big corporations can find out these details about them.
November 4, 2020
Multinational technology company Cisco was not only the best place to work in 2019 but also the best in 2020 during the pandemic. That’s the conclusion of Great Place to Work, a firm that ranks and recognizes leading companies and offers a platform and counsel to firms wishing to improve their culture and workplace environment.
November 2, 2020
If the past few months have been any indication, the long-prognosticate future of streaming media is “now.” For some time, pundits and market watchers have predicted that entertainment media would reach a tipping point where more people were streaming their media than watching it on cable or even at the cinema. Thanks to pandemic restrictions and timely moves by streaming companies, that timetable appears to have been accelerated.