Tag: Ronn Torossian

Instagram Logo Re-Design: #Win, #Fail, or #Draw?

In case you were unaware, Instagram recently re-designed their logo and app aesthetics. And boy, oh boy, did it make waves. According to Ian Spalter, Instagram’s Head of Design, “…the Instagram icon and design was beginning to feel…not reflective of the community, and we thought we could make it better.” For better or worse, Instagram went for it.

Read More

Frozen Food Recall Creates Consumer PR Problems

Listeria. Ask most folks what it is and what it does, and they would have a hard time explaining it. But ask them if they want it in their food, and they know full well it’s very bad. Just the mention of the word leads consumers to stop buying, much less consuming certain products. Now the outbreak scare extends to frozen food, some bought as far back as 2014.

Read More

Priceline CEO ousted amid affair rumors

Priceline CEO Darren Huston resigned last week after an investigation concluded he had, in fact, had an “improper relationship” with an employee. According to media reports, the findings concluded Huston “acted contrary to (Priceline’s) code of conduct and engaged in activities inconsistent with those expected of executives. No other information about the nature of the relationships was released, but it’s clear Priceline will have some PR ground to make up in the coming weeks. While this is far from the worst thing that could happen to the company, anytime you mix illicit affairs with a change of leadership you can just about guarantee headlines.

Read More

Ringling pulls elephants years ahead of schedule

In a move just about every side is taking credit for, Ringling Brothers Circus announced it would “retire” its performing elephants in early May, two years before the planned date. By May 11, teams of elephants who have been performing together for decades will be off-loaded from trains and trucks for the final time to finish their days in Central Florida on a 200-acre farm for retired circus animals. The retirement has been planned for some time, mostly in response to public outcry fueled by negative PR and activist activity. The company said initially the plan was to have all the elephants off the road by 2018, but sped up the timetable because they realized they could. The situation was…

Read More

American Idol Signs Off for the Final Time

American Idol is done, and there is no doubt the program changed the way we do TV in modern America. Back in 2002, the reality TV craze was just gaining real steam, but Fox has something new and exciting up its sleeve. A twist on the familiar talent show shtick that would allow viewers to determine the fate of the contestants. We could all be Caesar with our thumbs up or down. American Idol Season One At the end of season one, Kelly Clarkson edged Justin Guarini to take the title. She went on to global superstardom and was remembered fondly in an episode earlier this season in which she served as a guest judge and mentor for the contestants.…

Read More

Rockefellers no longer oil barons: That’s A Tough PR Sell

Any time you are a member of a club, and one of the founding members drops a very public hammer on that club, things get rough from a public relations perspective. Accusations fly, and massive counter programming campaigns begin from various factions. Such is the case with the Rockefeller family’s recent parting of the ways with Big Oil. The patriarch of the family, commonly thought of as one of the first American business tycoons, John D. Rockefeller, founded the Standard Oil Company in 1870. Somewhere down the line, John’s progeny, who all benefited wildly from the fossil fuel industry, founded the Rockefeller Family Fund, a charity created to support environmental causes, economic justice and other related issues. Now that charity,…

Read More

Starbucks facing massive backlash over rewards

Starbucks managed to slide through the Red Christmas Cup “Nontroversy” with ease, as most consumers and coffee fans realized it was cup ado about nothing. But now there’s news that has Starbucks fans legitimately upset. The company recently announced it would be changing its rewards program, a move that has its caffeinated fans in a tizzy. Until April, patrons in the program receive one “star” per visit. Now, patrons will receive two stars for each dollar spent. Sounds great, right … especially since each visit likely earns you, at least, four stars. Well, here’s where the other shoe drops. Starbucks is changing how the points or perks are tabulated. Before the change customers received “gold” status once they earned 30…

Read More

Barilla pushing pasta as a healthy alternative

Pasta is good for you. That’s the message Italian pasta maker Barilla hopes to deliver convincingly to an American public fast becoming distrustful of all things bread. From carb counters to gluten-fearing consumers, American eaters are moving away from bread-based diets at a fast rate. Meanwhile, the so-called Mediterranean diet is all the rage, a dichotomy Barilla CEO Guido Barilla can’t quite square. Thin and undoubtedly in shape, Barilla says he eats pasta daily, sometimes twice, and calls it the basis of the real Mediterranean diet. While the company adjusts its sauce products to suit American tastes – more spices and sugar – if they can’t get folks to eat pasta, their efforts are all in vain. So, the uphill…

Read More

Maricopa County says no more iPhones

If you were wondering how much of a political PR football this fight between Apple and the FBI is becoming, now you know. Maricopa County, Arizona, you know the place that always seems to find a way into the news when there’s a far right political issue in the press, has taken a hard line stand against Apple CEO Tim Cook’s refusal to create a backdoor into its iPhone. According to a statement released to the media last week, Maricopa County officials declared they will no longer give Apple devices to employees. The message came directly from county attorney Bill Montgomery: “I don’t expect my action to affect Apple’s stock price,” Montgomery said in a statement. “But I cannot in…

Read More

Does Macy’s closing signal the end of malls?

These days most department stores are hemorrhaging cash. Macy’s was supposed to be one of the big holdouts. Strong, while JC Penney’s and Sears suffered (some by self-inflicted wounds) Macy’s stood strong on the strength of unimpeachable positive consumer PR. Everyone loved Macy’s thanks to the Thanksgiving Day Parade and Miracle on 34th Street. Consumers see Macy’s as more than a department store. It’s a part of Americana, as ubiquitous as shared holidays and apple pie. Malls Are Out Maybe not anymore. The company recently announced plans to shutter up to 40 stores nationwide. Not a huge number, but a significant one. The closures are seen as harbingers of the end of an era. America isn’t interested in malls anymore.…

Read More