According to American author and academic Alexis De Veaux, “Survival is a four-letter word.” But to Dan Seavers, content marketing manager at TeleWalker, “data” is another. Seavers and others like him believe data will delineate marketing’s future. How CMOs analyze and blend data with their ideas and creativeness will define their brand’s future success. Data and Dating In some ways, gathering data is somewhat like the initial stages of dating. Where one or both parties seek out more information to determine if the other is a potential love interest. Getting to know more about him or her is essential. This same kind of courtship is true in gathering data to successfully move a consumer relationship with the brand forward. Evaluation…
The COVID-19 pandemic has introduced us to an unlikely media sensation. Olive Veronesi, a 93-year-old Pennsylvania resident charmed social media when she ran out of beer and took matters into her own hands. Stuck in her home due to social distancing, and hoping to offer a bit of a smile to friends online, Veronesi posted a photo of herself in the window of her home, looking bereft and holding a Coors Light can as well as a sign that read: “I need more beer!” Shared countless times, the image – and Olive – became a social media viral hit. Thousands identified with what it feels like to be stuck inside, running out of things that we love. Social media users…
All company brands and logos evolve over time. There are many reasons for this. Sometimes brands just want a fresh look, something more in tune with current aesthetic tastes. Other times, the company is interested in rebranding or shifting a product focus, such as the recent changes to Dunkin’ Donuts. Other times, though, a company changes a brand to make a socio-political statement, or to send a very clear message… even if they do so with relatively little fanfare. Take, for instance, the recent change to Land O’Lakes dairy products. The brand markets butter, cheese, and other familiar dairy products and has been on many grocery store shelves since the 1920s. Their logo, featuring the Native American woman known as…
COVID-19 not only disrupted our daily lives but also those of thousands of businesses and industries. While the pandemic has caused chaos for marketers, it also presents an opportunity for those who can quickly adapt to the suddenly changed landscape. Before the pandemic, consumers were exposed to 5,000 messages daily according to data analytics company Talkwalker. There are four areas of a brand’s marketing campaign that CFOs need to pay attention to today. Area 1 – Content Meaningful engagement is even more important today since there’s an avalanche of consumers going online to search for and purchase merchandise. Content must reverberate with them from the start and then engage them throughout their visit. Inspect the data about the product, not…
Media outlets across the world are working out how to cover the COVID-19 outbreak, and they’re learning on the job. Where is the line between accuracy and hype, between reporting the current facts on the ground and waiting for further details or testing? And where is the line between factually reporting government decisions and taking the risk of deteriorating the confidence of citizens looking to their government for action and answers? These questions are playing out in real time in London, UK, as even media outlets who are typically sympathetic to the ruling government have been strongly criticizing leaders’ decisions in recent days. Headlines have criticized a perceived “confusion” and “lack of clarity” from government messaging, while others are screaming…
Recently, the New England Patriots were the big headline in the essentially closed world of professional sports. Their biggest name, the man some consider the best to ever play the game, quarterback Tom Brady, was headed out of New England to Tampa. Brady was a Buccaneer, and Pats fans were aghast. It was a headline many in New England, especially die-hard Patriots fans could hardly wrap their heads around. No more QB12? Now, though, much of the nation, both in and out of New England, has a reason to cheer for the Patriots. With reports of personal protective equipment shortages at many hospitals across the country, especially in New York, millions of Americans are wondering if their local medical facilities…
Public relations is shifting. While, in many ways, the fundamentals are the same as they always were, PR is experiencing a Renaissance in the digital age. As traditional media outlets are tightening their belts, because of falling advertising revenue, other forms of media communication are offering brands a direct link to their customer base, creating relationship dynamics and communication opportunities that have never been possible before. To win in the PR business today, brands and PR pros must be more proactive, they need to update their approach to PR and take advantage of new opportunities for brand placement and expanded venues for stories and customer connection points. And, along with these new options and opportunities, there are a host of…
The global calamity that is the COVID-19 pandemic has ground some businesses and industries to a halt. However, there are some brands that are in a key position to step in and act heroically to help in this time of crisis. If they take the opportunity, and they manage the messaging correctly, this could be a major positive PR move in a sea of bad news. Early on in the news reports about the spread of the novel coronavirus, one specific piece of medical equipment became a kind of shorthand for the resources available to fight the pandemic: the N95 respirator. Headline after headline urged consumers not to purchase the masks, to save them for medical professionals, even as others…
With movie theaters coast to coast operating at 50 percent capacity or closing altogether, Hollywood production studios are faced with some tough decisions: hold off on movie releases, pull the trigger on releases and hope for the best, or find another way to get their investment back and try to earn a profit on movies that were slated for spring or early summer release. There remains, of course, an obvious choice. With millions upon millions across the globe stuck at home practicing “social distancing” movie producers could look to the one thing they know many of these people would be doing: streaming movies. Services like Amazon Prime, Hulu, Netflix, Disney+, NBC, and WarnerMedia are all jostling and jockeying for attention…
In the midst of a major stock market tumble, the onset of the COVID-19 pandemic, and the closure of multiple major events and venues, fears are rising. Investors are worried. Workers are worried… Everyone is hoping for the best and trying to prepare for the worst. Into that maelstrom, one top-level financial sector executive is trying to calm fears. Citi CEO Michael Corbat has a message for people who are forecasting another recession: “This is not a financial crisis… Banks are in solid shape…” This message came after several CEOs of America’s largest financial institutions met with U.S. President Donald Trump to discuss the stock market downturn and the next steps to get the economy back on track. Coming out…