Starbucks facing massive backlash over rewards
Starbucks managed to slide through the Red Christmas Cup “Nontroversy” with ease, as most consumers and coffee fans realized it was cup ado about nothing. But now there’s news that has Starbucks fans legitimately upset. The company recently announced it would be changing its rewards program, a move that has its caffeinated fans in a tizzy. Until April, patrons in the program receive one “star” per visit. Now, patrons will receive two stars for each dollar spent. Sounds great, right … especially since each visit likely earns you, at least, four stars. Well, here’s where the other shoe drops. Starbucks is changing how the points or perks are tabulated. Before the change customers received “gold” status once they earned 30…
Read MoreBarilla pushing pasta as a healthy alternative
Pasta is good for you. That’s the message Italian pasta maker Barilla hopes to deliver convincingly to an American public fast becoming distrustful of all things bread. From carb counters to gluten-fearing consumers, American eaters are moving away from bread-based diets at a fast rate. Meanwhile, the so-called Mediterranean diet is all the rage, a dichotomy Barilla CEO Guido Barilla can’t quite square. Thin and undoubtedly in shape, Barilla says he eats pasta daily, sometimes twice, and calls it the basis of the real Mediterranean diet. While the company adjusts its sauce products to suit American tastes – more spices and sugar – if they can’t get folks to eat pasta, their efforts are all in vain. So, the uphill…
Read MoreMaricopa County says no more iPhones
If you were wondering how much of a political PR football this fight between Apple and the FBI is becoming, now you know. Maricopa County, Arizona, you know the place that always seems to find a way into the news when there’s a far right political issue in the press, has taken a hard line stand against Apple CEO Tim Cook’s refusal to create a backdoor into its iPhone. According to a statement released to the media last week, Maricopa County officials declared they will no longer give Apple devices to employees. The message came directly from county attorney Bill Montgomery: “I don’t expect my action to affect Apple’s stock price,” Montgomery said in a statement. “But I cannot in…
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Intergalactic PR: Space Tourism Become a Reality
As SpaceX continues to surge ahead in the consumer race back into space, its competitor, Virgin Galactic is doing its best to get off the launch pad. Virgin Galactic’s latest initiative – which should be revealed next week – is a second generation of its previous space tourism rocket, SpaceShipTwo. The rocket is the first to roll out since an accident in 2014, which destroyed its predecessor and killed the pilot. It was a rough setback for the industry, and Virgin Galactic’s owner, Richard Branson, wisely pulled back out of the spotlight, going back to the drawing board and allowing SpaceX to get some – though not too much – of the positive press. At the time, Branson told the…
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Youth Football Facing New Scrutiny
It’s a constant controversy in today’s concussion-conscious environment: how young is too young for tackle football? There are injuries, but even most doctors are fairly tolerant of the injuries kids sustain in what is, undeniably, a violent sport. While anti-football groups continue to challenge public opinion, the American Academy of Pediatrics proposed more adult supervision, not fewer youths playing tackle football. Detractors argue this is more about public relations than actual medical evidence. Football is an American obsession, they argue. From the NFL on down to pee-wee league, adults invest huge amounts of time and energy in this game. They love it, give it their time and their treasure, so it stands to reason they also give it their children.…
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Does Macy’s closing signal the end of malls?
These days most department stores are hemorrhaging cash. Macy’s was supposed to be one of the big holdouts. Strong, while JC Penney’s and Sears suffered (some by self-inflicted wounds) Macy’s stood strong on the strength of unimpeachable positive consumer PR. Everyone loved Macy’s thanks to the Thanksgiving Day Parade and Miracle on 34th Street. Consumers see Macy’s as more than a department store. It’s a part of Americana, as ubiquitous as shared holidays and apple pie. Malls Are Out Maybe not anymore. The company recently announced plans to shutter up to 40 stores nationwide. Not a huge number, but a significant one. The closures are seen as harbingers of the end of an era. America isn’t interested in malls anymore.…
Read MoreWho’s better: Cam or Peyton?
The Super Bowl is once again upon us, and the matchup – Peyton Manning versus Cam Newton – has many industry commentators asking which quarterback is better. On paper, that question is laughable. Peyton Manning is one of the best of all time. A five-time NFL MVP, Super Bowl champ, and advertising powerhouse. Acknowledged as one of the best-prepared players to ever take the field, even Newton calls him “The General.” Manning has inspired and informed a generation of QBs. He has been a model of how to play the game. And that’s where the rub is. Manning “has” and “has been.” While clearly he’s not a “has been” quite yet, Peyton is clearly in the twilight of his career.…
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Jamie Foxx Rescues Driver
Sometimes fantasy comes crashing into reality, leaving both looking the worse for wear. Other times, when tested, the on-screen hero comes through in a big way. That’s the story coming out of Hollywood after actor Jamie Foxx found himself in a life or death situation. Foxx heard a crash on the street outside his home. He ran outside to see a truck on it’s side, engulfed in flames. He could have called 911, he could have run, he could have done all manner of things nobody would have blamed him for. Instead, Foxx climbed inside the burning vehicle and rescued the man trapped there. Brett Kyle, 32, was driving too fast, reportedly drunk when he crashed his Tacoma in a…
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Zuckerberg’s vaccine comments ignite a firestorm
Facebook founder Mark Zuckerberg has never been shy about expressing his socio-political perspectives on social media. Recently, the FB CEO chose to sound off while taking his new daughter in for her first round of vaccinations. While the post may have been meant to simply be the sort of Day In the Life picture just about everyone uploads to Facebook, the photo and caption: “Doctor’s visit – time for vaccines!” ignited a firestorm. Comments Keep Coming In To date, nearly 100,000 comments piled up on the picture, most from anti-vaccine apologists hoping to show others (and science) the error of their ways. One particularly harsh anti-vax crusader put it this way: “Injecting newborns and infants with disease and neurotoxins is…
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When to use Rapid Response in PR?
Rapid response is one of the true boons for entrepreneurs and the businesses they represent. The ability to respond quickly on social media with a response to questions, comments, or news worthy developments is one of the greatest gifts that the age of instant communication has brought us. Used judiciously, this ability can be an excellent public relations tool that places an individual or company directly at the center of breaking news and events. However, this is one media technique that must be used with restraint, caution, and a well developed sense of timing if it is to be fully effective. Does Every Single Question Or Event Require A Response? Perhaps the first question that will occur to the reader…
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