Tag: strategy

Why A-list Star Power is Not Enough

In the salad days of Old Hollywood, when the studio system ran Tinseltown, Star Power mattered more than anything else. Theater fans didn’t go to see this or that movie. They went to see the latest movie starring this or that person. And, when people didn’t know much more about a film than who was in it, that worked wonders.        Today, not so much. In an era when even teaser trailers are endlessly dissected and discussed online, no movie is safe from negative impressions before release. And, if a film deviates from a proven formula, the results can be financially disastrous and catastrophic for an actor’s career. Making a “bad” movie when you are a relatively new actor can send…

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Zuckerberg Sends Kids to School… His Own.

Facebook founder Mark Zuckerberg has made a name for himself with winning business ideas. He understands how to engage people, bring them together and give them what they want. Now, with the help of his wife, Priscilla Chan, Zuckerberg embarks on an entirely different business model. Private school. The Zuckerbergs’ new K-12 private school, “The Primary School”, in Palo Alto, California functions as a private, nonprofit educational institution. One different twist: the school offers healthcare services to every student, from birth to graduation. On a recent Facebook post, Zuckerberg explained, “It’s a new kind of school that brings education and healthcare together.” According to various media reports, the school will be free, geared toward low-income students and funded by a…

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VW’s New Boss thinks his Brand is Only Headed Up

Fall has not been kind to Volkswagen. An international scandal rocked the brand on two continents. While the literal price tag has yet to be tallied – VW expects it to cost them billions – the PR price tag has led to immediate changes at the top and among the rank and file. As expected, newly installed VW CEO Matthias Mueller says there’s nowhere for his company to go but up. He expects a shining new VW brand inside of three years. That’s an optimistic timeline, considering they will probably still be tabulating damages at that point, but, hey, a guy can dream. In his recent address to company managers, Mueller said the company needed to grow leaner and make…

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Airlines Battle over Buzzwords

JetBlue and now Delta Airlines are offering “humanity” as part of their service and that’s kind of an issue for JetBlue. They wrote the phrase “bringing humanity back to air travel,” right into their Customer Bill of Rights. It has been there for several years. Now in recent Delta ads the same phrase appears. Delta explains, they never meant to copy anything, and it just seemed like a phrase that fit their recent efforts. Michael Thomas, the spokesman for Delta said, they never set out to specifically highlight “humanity.” “The phrase succinctly captures Delta’s efforts to improve food and beverages, customer service, and onboard products,” he said. But in August, Delta did it again when it gave flight attendants handheld…

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Why Rick Perry Quit the 2016 POTUS race

Rick Perry had never lost a bid for election until he first aimed for the White House in the 2012 campaign. He held the office of Governor of the State of Texas longer than anyone has and seen big successes, but the Presidential candidacy is probably the most difficult bid anyone could attempt – and the most expensive. Perry had been doing well in the 2012 Primary when he spectacularly flamed out by flubbing a debate question. His campaign had been loudly proclaiming his intention to axe 5 federal agencies. When asked which ones, Perry could not name them all. His closing salvo “oops” was the soundbite on everyone’s lips the following day. Voices from inside the Perry camp are…

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Rupert Murdoch: Brooks Back to Rebuild after Scandal

Everybody loves a good comeback story, and that’s what Rupert Murdoch is offering us. Along with that, Murdoch proves the ongoing support for Rebekah Brooks he’s claimed ever since her resignation in July 2011 from the now defunct News of the World. Brooks, for her part, has traveled the hard road and appears to be well on her way to redemption. Before that resignation, Brooks, now 47, had accomplished a great deal in her career. She became the youngest editor of a British national newspaper, in 2000 she was placed in charge of News of the World, and in 2003 she became the first female editor of the Sun. It didn’t stop there. In 2009, she became CEO of what…

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Crisis PR: Sorority In Trouble for Being Happy and Fun

They’re young, they’re hot, and they’re happy. Guess which attribute got an Alabama sorority in trouble? If you chose “All of the Above”, you get an “A” for the day. Bowing to the harsh competition between Greek organizations on campus, the ladies of Alpha Phi decided to go all out with their recruitment video. The production values are top notch, and the content is as fun, breezy and easy on the eyes as it can be. The reaction of most sane people? Hey, those girls look like they’re having a good time at college. I might want to check that out. But that reaction is not good enough for the haters who, for better or worse, troll the ‘net for…

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Can Blue Bell Beat the Listeria Nightmare?

In March Blue Bell, a Texas company, experienced a PR nightmare as many of their ice cream flavors were found to contain Listeria bacteria. This triggered a recall, and ultimately all four of their plants in Alabama, Oklahoma and Texas were closed down until further notice. The company took no chances, and all of their products were removed from the freezer aisles in grocery stores. Years of Experience Doesn’t Stop Bacteria Blue Bell has been supplying frozen treats for 108 years, and this is the first time they have faced such a situation. All of the plants have been receiving complete cleaning and decontamination treatments. But now, as of the first week of August, at least their Sylacauga, Alabama plant…

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Richard Branson’s Secret to Success

Richard Branson is without a doubt one of the most successful men on the planet. But he was not always a household name. Believe it or not, there was a time when Mr. Branson was just another guy with a few ideas trying to build a team and business to bring those ideas to fruition. And, believe it or not, all of his success began because he was stuck between a rock and a hard place – his very first client and his very first record deal. Here’s the story: Branson had set up the first successful Virgin record store in London. The business was paying for itself, but he was hardly Mr. Music Mogul yet. Branson wanted to branch…

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Affleck Controversy Halts PBS Debut

PBS has reported it will “postpone” the next season of “Finding Your Roots” after allegations surfaced that actor Ben Affleck manipulated showrunners to hide uncomfortable realities about his ancestors. According to a statement released by PBS’s New York station WNET, the series’ co-producers ‘violated PBS standards by failing to shield the creative and editorial process from improper influence. And by failing to inform PBS or WNET of Mr. Affleck’s efforts to affect program content.” So, public relations crisis prevention from all sides has turned into an episode of the Three Stooges. Everyone is trying to dodge the pie in the face while simultaneously getting poked in the eye. And, as with most failed backside-covering efforts, the whole is tangibly worse…

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